We recently completed a comprehensive refurbishment project designed to modernise a busy commercial facility. The client required a complete overhaul to seamlessly blend a high-traffic customer trade counter with a functional, quiet office space, upgraded flooring, and clean interior finishes.
The Client Brief & Key Challenges
The primary objective was to create a modern, efficient space that catered to both retail trade customers and back-office staff.
- Combine front-of-house customer operations with back-office administrative spaces seamlessly.
- Source and install heavy-duty, commercial-grade flooring capable of handling constant foot traffic.
- Design a custom-built trade desk featuring integrated storage and tech wire management.
- Complete the full installation on a tight schedule to ensure zero downtime for daily operations.
Our Complete Fit-Out Solution
1. Main Office Area & Workspace Planning
We reconfigured the existing layout to optimise workflow and sound management between the customer desk and administrative staff. Modern office partitioning and high-performance suspended ceilings were installed to manage acoustics, complemented by updated energy-efficient LED panel lighting and re-routed data/power points.
2. Commercial-Grade Flooring Installation
To handle high footfall from both trade customers and staff, we installed a hybrid flooring system:
- Trade & Entrance Area: Fitted heavy-duty, slip-resistant commercial LVT designed to withstand heavy boots, moisture, and frequent foot traffic.
- Main Office Workspace: Installed commercial-grade, acoustic carpet tiles to reduce noise transfer and provide a comfortable, clean look.
3. Custom Trade Desk & Customer Counter
The centerpiece of the front-of-house transformation was a bespoke, heavy-duty trade desk.
- Built using impact-resistant laminates and reinforced edges to handle daily commercial use.
- Custom-fitted with concealed cable management ports, built-in till and monitor housing, and secure under-counter storage.
- Styled to match corporate branding, creating a polished, professional first impression for visiting trade clients.
The Result
The completed refurbishment delivered a vibrant, highly functional workspace delivered strictly on time and within budget. The client gained an optimised layout that improves daily employee efficiency while projecting a modern, highly professional brand image to visiting trade customers.
Looking to Refurbish Your Commercial Workspace?
From trade counters and durable flooring to complete office redesigns, our team delivers turn-key fit-out solutions across the UK.






